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TGI Fridays - Stoke on Trent: Your Go-To Destination for Delicious American Cuisine

TGI Fridays - Stoke on Trent is a vibrant dining destination located at the crossroads of Etruria Rd and Potteries Way. Known for its lively atmosphere, this restaurant offers plenty of seating and free parking, making it a convenient choice for diners. Guests can enjoy a diverse menu with options accommodating various dietary needs, including vegan selections. While experiences may vary—some praise the friendly staff and delicious meals, others note issues with service timing—the overall ambiance remains inviting. TGI Fridays is perfect for gatherings, offering a mix of comfort food and classic American dishes, ensuring there’s something for everyone to relish.

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TGI Fridays - Stoke on Trent: Reviews & Ratings

Holly Mountford
Holly Mountford

Plenty of parking Lots of seating indoors on a Thursday evening. The food was okay, there is quite a lot I can't have due to allergies, but some adjustments were made to accommodate. The staff were all very friendly. Not sure why but half way through our dinner they cranked up the music, wasn't really keen on the volume they left it at...not sure if I'm showing my age here though haha. We would dine here again.

Rachel Buckley
Rachel Buckley

We came to TGI Fridays as a group of 8, and had pre booked our table. When we arrived there was a queue to get in, which wasn’t a problem, we probably waited 10-15 minutes to be seated, when we were spoken to to take our order we noticed some hostility by our waitress, she wasn’t particularly warm or engaging and didn’t seem to want to be there, we order mains (no starter) and we waited well over an hour to get our food, so although we booked a table at 7 pm and arrived a bit before we didn’t eat anything until 8.30 pm, wasn’t a massive issue but no one came to speak to us to let us know, and to try and get anyone’s attention to order drinks was impossible, we did ask for a Coke and we were told 2 mins and they will come back and place our order but they never came back and it wasn’t until our mains showed up that we had re to ask for a drink, one of our mains never showed up so we waited for that one to arrive after everyone else had finished eating, again no actual acknowledgement or apology, the food was fine, the mac and cheese turned up stone cold but by that time we we hungry and had waited so long that we couldn’t be bothered to even say anything. It was nice having vegan options for a few dishes and we got the app so the kids ate free and as said the food wasn’t bad so the rating felt like a 3/5 One staff member seemed very nice at the end although he wasn’t the one who served us initially

Julie H
Julie H

Plenty of free car parking for now ! Just remember the time limit on it 3 hours . The set up was good . The food we had was lovely.The service was good . For a Thursday night people were in and out and still had seating . Using my Blue light card got 20% off . Prices are a bit steep but it depends on what you have . Toilets were clean . I would comeback for a treat . We had 2 wines , 2 cordials and 2 mains £87 then got discount.

David Williams
David Williams

The food was fantastic. The young lady who was in charge of our table was excellent my daughter had a milk allergy and she was brilliant checking and making sure everything was right for us. The picture shown is my meal. Absolutely delicious

Gareth Needs
Gareth Needs

If you're thinking "dirty burger", this is the place to go! Our server was kind, helpful and attentive without being over the top. Great service and awesome food. Thank you Em, great lunch!

Location

Welcome to TGI Fridays - Stoke on Trent, a lively dining destination nestled at the junction of Etruria Rd and Potteries Way, Hanley. Known for its vibrant atmosphere and American-style cuisine, TGI Fridays promises a delightful culinary experience where the fun never stops. With ample parking available, visitors can easily access this hotspot for gatherings, whether large or small.

As you step inside, you're welcomed into a spacious interior adorned with a festive vibe, making it an excellent choice for a casual Thursday evening out. Guests have noted the generous seating arrangements, accommodating groups of all sizes while ensuring that comfort remains paramount. The ambiance is enhanced by an energetic soundtrack, though some diners have mentioned that the volume can be a tad overwhelming at times.

TGI Fridays has carved a niche for itself with a diverse menu that caters to a variety of dietary needs. Customers have praised the accommodating staff for their willingness to adjust dishes to suit allergies, showcasing the restaurant's commitment to customer satisfaction. From indulgent "dirty burgers" to hearty vegan options, the menu offers something for everyone. Diners like David Williams have raved about the fantastic food quality, highlighting how attentive servers ensured that even specific dietary requests were met with precision.

Although some reviews highlight inconsistencies in service, with reports of delays in food delivery and less-than-enthusiastic staff interactions, it is essential to remember that many guests have left with smiles after enjoying quality meals. The interplay between great dishes and service can sometimes be hit or miss, echoing the restaurant’s bustling nature on busy nights.

Julie H mentioned enjoying the food along with a pleasant experience overall, despite the premium pricing. With 20% discounts available for Blue Light cardholders, it offers a chance for affordability without compromising on quality. The clean facilities reflect TGI Fridays' commitment to maintaining a welcoming environment for all their patrons.

In conclusion, TGI Fridays - Stoke on Trent stands out as a vibrant dining venue perfect for social outings. With delicious food, accommodating staff, and a lively atmosphere, it has all the essential ingredients for a memorable experience. Whether you're taking a break from shopping, celebrating a special occasion, or just indulging in a hearty meal, this restaurant is definitely worth a visit.

Business Information

  • Accessibility
    • Has wheelchair-accessible car park
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible seating
    • Has wheelchair-accessible toilet
  • Service options
    • Has no-contact delivery
    • Offers delivery
    • Offers takeaway
    • Serves dine-in
  • Payments
    • Accepts credit cards
    • Accepts debit cards
    • Accepts NFC mobile payments
    • Credit cards